The online booking was easy and smooth. The constant email and sms reminders of the impending trip was thoughtful and useful. The paperless tickets was great so that we did not need to queue up to obtain physical tickets and could board the vessel without any problems as the bar codes on the ticket worked just fine. The vessel was modern, clean and well equipped, although the ride was choppy and one of my sons had mild motion sickness. The bus tour was good. The tour guide cum driver was very knowledgeable and accommodating.